PHOTOGRAPHY QUESTIONS & ANSWERS


HOW DO I BOOK MY WEDDING?

Just 2 steps required to book your wedding, a deposit, and a contract, check the details here.

WHAT WILL I RECEIVE?

All images are provided as full resolution on an online gallery. We do not watermark the images and you can print the images whenever you wish. Every image we deliver is post-produced with our signature style of post-production.

WHAT EQUIPMENT WILL YOU BRING TO MY WEDDING AND RECEPTION?

We bring quite a bit of gear to each wedding, but we pack it so well you would never know it. Our cameras consist of at least three main cameras plus backup cameras for photography. For video at least three cameras, tripods, gimbals, and more.

DO YOU SHOOT IN JPEG, SMALL RAW, OR LARGE RAW?

We shoot our images in large Raw.

IF WE CANCEL THE WEDDING, WILL WE RECEIVE OUR RETAINER FEE BACK? 

Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date. However, you can use your deposit fee for a different day or event.

WHAT IS THE MAXIMUM SIZE WE CAN PRINT OUT OUR GALLERY IMAGES?

In most cases, you can print your photos up to 16x24 inches without any quality loss. If you’d like to print larger than 16x24, additional post-production is recommended to increase sharpness for printing.

WHAT RIGHTS DO I HAVE TO THE DIGITAL PRINTS?

You have the right to reprint images whenever you want.

DO YOU PROVIDE THE RAW FILES FROM MY ENGAGEMENT SESSION AND/OR WEDDING DAY?

We don't. Each of our packages comes with a full resolution image download. However, we do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind.

HOW MANY IMAGES DO YOU DELIVER ON THE IMAGE DOWNLOAD? 

For a wedding, we typically deliver 600-700 images for an 8-hour wedding. For a 1.5-hour engagement session we typically deliver 50-70 images and Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured.

POST-PRODUCTION QUESTIONS


DO YOU DELIVER EVERY IMAGE YOU SHOOT DURING MY EVENT?

We do not. We eliminate duplicate images, test shots, missed focused shots, images with bad expressions, and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have good focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise in processing thousands of images each year, we may eliminate ones that we feel are duplicates and only deliver the best ones.

DO YOU COLOR CORRECT ALL THE IMAGES IN OUR GALLERY DOWNLOAD?

Yes, we do. Every image we deliver is post-produced with our signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post-produce any images or will only post-produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones, or other common photography flaws.

WHAT IS THE DIFFERENCE BETWEEN COLOR CORRECTION AND ADVANCED PHOTOSHOP CUSTOM RETOUCH?

Color correction involves exposure adjustment, shadows recovery, white balance adjustment, clarity adjustments, tone-mapping, simple skin softening, and color grading.

Advanced Photoshop custom retouch is anything that requires extensive, custom work in Photoshop such as: removing entire objects from the scene, changing the size and shape of body parts, slim down body proportions, head swapping, adding objects to a scene, Removing tattoos, removing stains from fabric, removing tanning lines or marks from skin and other custom work. We charge hourly for the custom post-production as the time required ranges depending on the complexity of the project. It is a detailed and manual process, it is like plastic surgery for images, most of the times results look natural. but a few times it may look retouched. Advanced Photoshop retouching is usually $5 to $20 per image depending on how complex it is. 

Advanced Photoshop custom retouch is also included for large prints and photo albums you order from us, but not for the rest of the images. Please contact us for a quote for custom post-production.


WHAT KIND OF PHOTO BOOK WILL I GET?

Handmade flush mount books. They differ from regular photo books by being hand mounted on a thick inner board with real silver halide photo paper. Thus, giving the book many desirable characteristics. Flush mount pages don't bend so they always retain their shape. Our flush mount books have a coating that protects against spills and stains. Our books will have 40 images / 24 pages or 50 images / 30 pages, depending on your package. CAN I GET MORE IMAGES SPREADS/PAGES ON MY PHOTO BOOK? Yes, you can order extra pages/spreads for a small additional fee.

ANY TIPS FOR MY WEDDING?

Yes, check our top tips to get better wedding photos and video here.


VIDEOGRAPHY QUESTIONS & ANSWERS


HOW DO YOU APPROACH FILMING MY EVENT/WEDDING DAY?

We always take a discreet approach while filming during your wedding day. We believe in being as ‘invisible’ and unobtrusive as possible all the time.

WHAT EQUIPMENT WILL YOU BRING TO MY WEDDING AND RECEPTION?

Our video cameras consist of at least 3 Mirrorless cameras and audio recorders, multiple lenses, and an assortment of stabilizers (tripods, monopods, gimbals).

WHAT WILL I RECEIVE?

All our video clients receive their event/wedding film posted online. We deliver High Definition videos, MPEG-4 video files that play on PC, Mac computers, mobile devices, smart TVs, video game systems, Roku box, Apple TV, and more. USB physical copies of your video are available. USB Thumb Drive: The best way to view and store your memories. Our USB stick comes in a beautiful case and is the easiest way to share your memories and not have to worry about your discs being scratched, lost, or broken. Files on USB are in full HD quality and is just as clear and sharp as a Blu-ray disc.

WHAT ABOUT DVD DISK?

DVD-video, although great, have 4 times less resolution (video quality) than HD-video. Also, they are encrypted and are more difficult to copy, deteriorate, and stop working overtime. DVD drives are not present in most current computers.

HOW MANY CAMERAS DO YOU USE FOR VIDEO?

Typically, two to three simultaneously. They will be filming the most important parts of the wedding for better coverage. Some videographers may capture B-roll footage or backup footage with an additional camera as well.

HOW LONG IS THE CINEMATIC FILM AND DOCUMENTARY FILM?

We offer Cinematic Highlight films and Documentary Feature films.

Cinematic Highlight films are condensed short edits. They include the highlights of your day and are created to be enjoyable to watch over and over again. Usually, it is on the shorter side (4-5 minutes). This style aims to increase the emotional impact through the use of creative camera angles, slow motion and transition effects non-chronological order, and dramatic music.  It is intended to be shared with friends and family.

Full Feature films (Documentary films) focuses on capturing the day as it happens and includes most of the ceremony, dances, and speeches in chronological order with some cinematic scenes. Usually, 40 minutes or so, and it’s intended for personal viewing. In our experience as professional wedding videographers, a traditional ‘Documentary’ style video, while still a beautiful record of the day, is long and can be quite tedious to watch. Our goal is to produce a wedding film that you actually will want to watch over and over again.

CAN WE ORDER ADDITIONAL COPIES OF OUR VIDEO? CAN WE PURCHASE THE RAW UNEDITED VIDEO?

Certainly! Additional copies of your video or photography can be added to your package. You can order extra copies even after your wedding day. See package page for pricing.
You can also order Raw unedited video delivered on USB or Hard Drive, but unless you are a video editor, the footage will be difficult to enjoy. Unedited clips from your event will be many separate clips (sometimes dozens of clips) with external audio.

DO YOU HAVE BACK-UP GEAR?

Yes, we do.

DO YOU HAVE A DRONE?

YES, we do! With all the FAA's new limitations and laws, we limit the use of drones only to venues. We also will look at the surrounding locations of the venue and the weather. Drone service is included in some video packages as an add-on service for photography. See our packages for pricing.

DO YOU HAVE INSURANCE?

Yes, we do. We are covered for your event.

DO YOU HAVE TRAVEL FEES? DO YOU DO DESTINATION WEDDINGS?

There is no travel fee for NY, NJ or CT weddings. Destination weddings will include travel expenses. Destinations are custom packages and we will finalize a pack price at our meeting.

CAN WE PICK OUR MUSIC?

Our productions are full service, and we do not burden our clients with anything like that. Unlike many years ago when video was not popular or posted online for the world to see, music for all films must be licensed properly for it to be used legally. A lot of time and thought is put into each song to make sure it's the right fit for the emotion of that scene. So, we suggest that you let us pick what works best for the films. However, if there is a song that is important to you, we can try to find a way to use it. Most pop music (radio music) costs thousands of dollars to get the rights to use in a production. Yes, even in a wedding video. It is illegal to get music from iTunes and put it in your videos. Online sites such as YouTube, Vimeo, Facebook and so on, scan the videos for music. Copyright claims can be made against your video and the company or personal accounts without the proper licensing of songs and the video could be blocked and our channel could be suspended. The only songs we will use are in our long-form video, our 45 min documentaries are 3 songs that are used from the live sound (incidental music) of what was recorded from our cameras. These songs are Your First Dance and Parent Dances. This is where a gray area falls as this is a live event and it is the “incidental music” in the background. These long-form videos are not posted on social media in any way and are only included in your final presentation on a more private digital streaming service. This does not mean that, at some point, these services will not include new technology to find these kinds of incidental music in the backgrounds of videos and flag our site but it's the best thing we have on the market today.

WHAT IS THE FORMAT OF THE VIDEOS?

Everything is filmed in 4K and/or HD format. You will get a digital version posted online and /or USB drive. This is the best way for you to get a video today. This will give you the ability to put your films any place like, computers, phones, tablets and streaming to TVs.


HOW TO PICK YOUR WEDDING PHOTOGRAPHER?

Know what questions to ask when you meet your photographer. Here is what you should look for. Does your photographer have good quality images (not too orange, overexposed, over edited?)

-Do the photographs have an altered color or filter that is not natural or timeless?

-Does the photographer fit the style that you are looking for? Soft, dreamy, modern, funky, etc.

-How long does your photographer take to deliver images? Don’t get caught with someone who over-promises and doesn’t deliver. My clients see a preview in around 2-3 dasand all the images in 2-3 weeks. 

-Does the photographer guaranty the 2nd shooter can provide the same level of quality?

-Will your photographer provide an album that will stand the test of time? Are the album pages strong are rigid?

-Does your photographer have experience? -How long does it take to get an album? Often times photographers make you choose your wedding album pictures leaving you frustrated, and without an album for years.

-Ask the photographer if he has experience at a wedding like yours.

-Ask the photographer what will happen if they wake up sick the day of your wedding day or any other crazy situation to see if they can think on their toes. We are connected with other experienced photographers that can cover us in case of emergency.

-Do you like your photographer? You will be in contact with your photographer before, during, and after the wedding. Make sure they have a personality you like.

Lumo Studio 516-884-2228 Wedding photography Long island, NY

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